- 1. How can I find out the delivery status of my consignments?
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Enter your consignment number in the Tracking click search.
- 2. How can I meet your representative to discuss about availing your services on a regular basis?
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You can either call or message through whatsapp.
- 3. How can I request you to pick up a courier?
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Click on Pickup Request and enter your relevant details also you can call.
- 4. What are the articles that are banned on your services?
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Kindly check prohibited list.
- 5. Can we send Home Made Foods?
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Yes, any homemade foods like pickles, Sweets, Snacks can be sent.However there are some restrictions applied for some countries after COVID situation. Please check with our local agent for more details.
- 6. How much would it cost me to send a package to USA?
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The rates vary according to weight .
- 7. Any weight restrictions for the packages?
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No weight restriction, however if about 150 kgs, Please contact for better discounted rates. These heavier packages will go in as one consignment but with multiple boxes for easier handling.
- 8. Is the office open on sunday's?
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No, the office is closed on Sundays. However, if there is an urgent and significant parcel, we can make an exception and open the office.
- 9. What Does Gross Weight Means?
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Gross Weight means the weight of the box after the packing.
- 10. While Dispatching Of Goods If The Parcel Was Damaged Is There Any Replacement Of Goods?
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The Parcel will be properly packed under your supervision to your satisfaction. We are not responsible for the damage of the goods.
- 11. What Does Clearance Delay Mean in International Shipments?
- Most international shipments are required to go through a customs clearance procedure. When this happens, a clearance delay may occur which slows down the clearance process and delivery of the goods. We are not responsible for such delays as it is beyond our control.